Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called in morning after seeing they had 5 stars for reviews. Cornel & Peter came out promptly when they said they would in mid afternoon. Very professional, courteous & knowledgeable. After they checked my appliance manual they told me it was under warranty. In addition, they looked up all information that I would be required to give LG & wrote all numbers down including the phone number to call. That extra mile they took was extremely helpful to me.
I would DEFINITELY recommend this company for appliance repair. You will always feel you made the right decision.
Our LG combo washer/dryer was having a lot of issues (ie. OE errors, wouldn’t drain, etc) I submitted a contact us form on their website on Sunday afternoon and was contacted within in 15 minutes of submission.runs to make sure nothing else was wrong or needed to be replaced. My washer/dryer works like new now!Thank you so much, Chicagoland Appliance Repair, I’ll be sure to use you again if I have any appliance issues!
Another LG washer with broken lock. Joel the technician triaged the problem via a couple of texts before he came. He quickly replaced the lock and gave me some LG education as well.
I am rating this business with 5 stars because of their immediate response and honesty! I called them about my 2.5 year old fridge and when I described the problem, he recommended that I call the manufacturer because the parts needed were still under warranty!
Great and reasonable advice. After receiving a Sears Repair bid to fix my fridge for $1,000, I called Chicagoland Appliance Repair. The technician showed me the two plastic parts that I needed to replace, advised me to buy them myself online, and quickly showed me how to install them when they arrived. That’s $950 saved!
Super fast, friendly, and capable! They came out right away, fixed my problem, offer very competitive rates, and great customer service. 5 stars for sure!! Ask for Yabi.
Called about a broken Samsung dryer on a Saturday afternoon. Mike came by Sunday. He was completely professional, respectful of my time and my house. diagnosed the problem and came back the next day and fixed it. Fantastic experience, reasonable price. Highly recommend and thank you!
I called them for a service call to check out my LG washer and they had me scheduled the same day. Tech knew what he was doing and got my approval for the total cost. He then proceeded to repair the washer. He was easy to work with and enjoyed our conversation about engineering stuff we both studied the same thing in College. I own a few condos around the Chicago area and I will definitely call again every time I need them.
Came in the night before thanksgiving and fixed our fridge in less than an hour including the diagnosis and the repair. The refrigerator now works.
The tech who came to my house was Professional. He fixed and tested my washer and dryer in less than an hour. He knew exactly what he was doing and the price was reasonable. Highly recommended.